Xgenious
SaaS

AI Agents for SaaS — Automate Onboarding, Retention, and Support

Built for SaaS teams who need agents that understand product context, user behaviour, and subscription lifecycle — not generic chatbots that forget everything between sessions.

What We Build for SaaS

Onboarding Automation Agent

Guides new users through activation milestones, surfaces relevant features based on their role, and sends personalised nudges when users go idle — all without a single human touch. Connects to your product DB and email tool.

3× faster time-to-activation

Churn Prevention Agent

Monitors usage signals, detects at-risk accounts, and triggers personalised outreach — discount offers, check-in calls, feature education — before the cancellation intent shows up in your CRM.

30–40% reduction in churn events

In-App Support Agent

Handles tier-1 support queries inside your product using RAG over your docs, changelogs, and API reference. Escalates to a human only for billing disputes or account-level issues.

60% support ticket deflection

Revenue Expansion Agent

Identifies expansion opportunities — usage near plan limits, teams with untapped seats, features used heavily by free users — and routes them to sales or triggers automated upgrade prompts.

Avg 18% uplift in expansion MRR

Why AI Agents, Not Automation Flows

Knows your product

Trained on your docs, schema, and user segments — not generic SaaS knowledge.

Works inside your stack

Connects to Stripe, Intercom, HubSpot, your product DB, and any webhook your app fires.

Ships in 2–6 weeks

Fixed-price, committed go-live date. Not a discovery tax before work starts.